Frequently Asked Questions

Yes. We trust you to write your own chaos. If you can’t think of anything savage, just draw a willy. Works every time.

UK orders usually arrive within 2–5 working days.

We ship faster than your ex got over you, but slower than your nan’s gossip. You’ll get tracking info as soon as your order’s out the door.

At the minute we’re focusing on the UK – but if you’re desperate and live abroad, drop us a message. We’ll see if the postman can be arsed.

Sure. But keep it short, sharp, and on-brand. Nothing too mushy unless it’s ironic.

It arrives in a custom Banter Bros box, tissue-wrapped with all the banter inside. It’s designed for max unboxing impact (and minimal effort on your part).

All the usual suspects: Visa, Mastercard, PayPal, Apple Pay, Google Pay, Klarna and Clearpay.

If it’s unused, unopened and within 14 days – yes.
We’ll process your refund as long as you’re not a Karen about it.
Returns info is Here.

Good. That’s sort of the point. If it didn’t, we’d be worried. Email us at snowflake@banterbros.co.uk

Email support@banterbros.co.uk with your order number and a quick description of the problem. We’ll sort it faster than Karen can leave a 1-star review.

Yes, but not the kind you’ll find at Clintons.
Ours are ruder, funnier, and way more memorable. Browse by occasion or just shop by how savage you feel.

Email us at support@banterbros.co.uk or DM us on TikTok (@banterbrosuk).
We’re probably busy laughing at our own jokes, but we’ll get back to you soon.